Iron Temple Fitness
Victor Kimathi, Owner · Kilimani, Nairobi
The challenge
Victor tracked 340 memberships in a spreadsheet, chasing renewals only when a member turned up and was refused entry. Personal-training sessions were counted on trust, and supplements sat in a locked cabinet because checkout was too much hassle mid-session.
What SawaPOS changed
SawaPOS handles recurring membership billing with renewal and payment tracking, and personal-training packages decrement session by session against the member's profile. Supplements and merchandise sell on the same terminal, and members can split payment across M-Pesa, card and cash.
Measured results
- Supplement and merchandise revenue doubled once checkout became instant
- Lapsed memberships caught before expiry instead of at the door
- PT session disputes eliminated with tracked redemption
- Member profiles give a full view of spend and attendance
“Supplement sales doubled simply because checkout stopped being a hassle. Renewals now get caught before the member is turned away.”
